Wednesday, May 3, 2017

Don't Make Users Struggle

Steve Krug is a thought leader in the area of user experience, especially web usability and human-computer interaction. The title of his most famous and popular book, Don't Make Me Think, is a concise summary of what's in the book and it is a wonderfully elegant philosophy in itself.

While this is a great starting point, I have found that a slightly broader philosophy serves me well - don't make users struggle. I'd like to share a few key principles that have served me well with this.